Website Redesign/Redevelopment Questionnaire

This questionnaire is designed to gather insights into your organization’s goals and challenges for redesigning and redeveloping your website. Your responses will help us create a tailored solution to meet the needs of your members, administrators, and other stakeholders.

1. General Information

1.1. What is the name of your organization?(Required)

1.2. What is your current website address?

1.3. Who will be the primary contact for this project?

Name(Required)

Full Name

Email(Required)

Phone(Required)

1.4. What is the primary purpose of your organization’s website?(Required)

Please select all that apply. Select “other” to add your own.

Member communication

Education

Event promotion

Advocacy

Other

Please explain other:

1.5. Do you have a preferred timeline for completing the redesign and redevelopment?

MM slash DD slash YYYY

2. Current Website Assessment

2.1. What is working well with your existing website?(Required)

(e.g., specific features, user feedback, design elements, or performance)

2.2. What is not working well with your existing website? Please elaborate:(Required)

What are some common complaints or pain points from users? What are the main challenges for you or your team as administrators of the site?

2.3. Are there specific technical or functional issues with the current site?(Required)

(e.g., slow loading times, broken links, poor mobile compatibility)

3. User Experience (UX) Evaluation

3.1. Please describe how your website should work in an ideal situation for each user type.

User Type 1 (e.g., general members):

Easily log in and access member-only content such as events, news, and resources. Navigate intuitively to find educational materials, webinars, or courses.

User Type 2 (e.g., prospective members):

Quickly understand membership benefits and complete a simple online registration. Access general information about the organization, events, or news.

User Type 3 (e.g., public or external stakeholders):

Easily find public-facing information, news, or announcements. Connect or inquire through a simple contact form.

Admin Users:

Effortlessly update content, manage members, and export data or reports. Monitor user engagement and resolve member issues without technical hurdles.

3.3. Do you have any feedback from your members or users regarding their experience with the current site?

3.2. What do you want your users to feel when using your website?(Required)

Please select all that apply. Select “other” to add your own.

Trust

Ease of use

Professionalism

Engagement

Other

Please explain:

4. Features and Functionality

4.1. What are the essential features you need on your redesigned website?(Required)

Please select all that apply. Select “other” to add your own.

Membership management (e.g., registration, renewals, user profiles)

Restricted content for members

Event calendar and registration

Continuing medical education (CME) resources

Online payment processing

Search functionality

Member directory

News or blog section

Integration with third-party tools (please specify):

Other

Please explain:

4.2. Are there features on the current website that you want to retain?

4.3. Are there specific integrations or tools you require that are not currently implemented?

(e.g., CRM, email marketing tools, document management systems)

5. Design and Content

5.1. Are there specific design elements or branding guidelines we should follow?

(e.g., logo, color palette, typography, tone)

5.2. Websites you admire or want to emulate.

Please list them and describe what you like about them.

5.3. Do you have existing content (e.g., text, images, videos) that will be used on the new website?

Please describe or outline the content you can priovide.

6. Administration and Maintenance

6.1. Who will be responsible for updating and managing the website after launch?

(e.g., internal staff, external support team)

6.2. Are there specific administrative tasks that need to be streamlined in the redesign?

(e.g., membership reporting, event management, content updates)

7. Technical and Security Requirements

7.1. Do you have an existing domain and hosting provider? If yes, please specify:

7.2. Do you require assistance with hosting, domain setup, or transferring services?

Please explain:

7.3. Are there specific security or privacy requirements for your website?

(e.g., compliance with data protection regulations, secure payment processing)

8. Budget and Other Considerations

8.1. What is the budget range allocated for this project?

8.2. Please describe any additional considerations or requirements not covered in the questions above.

Your input is invaluable in helping us deliver a website that meets your organization’s needs and enhances the user experience for your members and stakeholders.